We are geared and motivated to ensure our client’s quality requirements are met – whatever they may be.
We seek to be the most sought after supplier of high quality gearing, heavy industrial engineered products, mining components, custom-designed gearboxes and engineered products for all heavy industry sectors.
How we will achieve this:
• We will ensure that our customers are satisfied
AVIRAT Gears will only deliver products and services that wholly satisfy the requirements of our customers. To achieve this, we will identify market needs and expectations, allocate adequate resources, benchmark competitor capabilities, plan and control processes (management and physical processes) and provide adequate training. We will also demonstrate compliance with requirements by certifying where applicable and providing the required evidence of conformance to the customer.
• We will take ownership of our actions
The assurance of quality for all products and services is the direct responsibility of every person involved. All staff must ensure that all customer requirements and expectations are fully understood, agreed, planned for and complied with.
• We will strive for problem prevention and continual improvement
Problem prevention is achieved through proper planning and the aggressive elimination of defects and losses. Goals for improvement will be set at all levels.
• Management responsibility
It is the responsibility of all management levels to ensure that this Quality Statement is implemented and consistently reviewed, to reflect what our customers and the company expect from us.
• Independent testing and certification
We conduct independent product testing and certification (with respect to development and production) and quality audits by independent parties to ensure transparency throughout our traceable Quality Assurance system.